Q: Why is the underwriter so valuable at TW?

A: Your independent agent is local and more likely to understand your unique needs, but each agent has his own in-house underwriter at TW. Although the approach is simple, it is unique in the insurance industry. The agent and underwriter team to come up with an affordable plan that’s right for you. Underwriters play critical roles in every part of the process, starting with the policy itself and right through the claim, often initiated by the underwriter.

“The underwriters know the agents and the agents understand the risks in their areas,” says Todd E. Salsman, TW’s Chief Operating Officer (COO). Jay W. Chadwick, President and Chief Executive Officer, credits “disciplined underwriting” and “easier access to decision making” in this simple but effective approach.

Did You Know?

Hurricane Matthew in 2016 caused total overall economic losses estimated to be as high as $15 billion, with insured losses estimated at $4.5 billion. The vast majority of these losses were incurred in the United States, where economic losses exceeded $10 billion. The private insurance industry and the National Flood Insurance Program (NFIP) paid out nearly $4 billion in claims. Haiti, the Bahamas, Canada and Cuba also sustained heavy economic damage from the cycle.